Payment Policy

At RGV Mattress Outlet, we are committed to providing a secure, convenient, and seamless checkout experience for our customers. This Payment Policy explains the payment methods we accept and how we safeguard your payment information when shopping on our website.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Apple Pay
  • Google Pay (where available)

All payments must be completed in full at the time of purchase. We do not currently offer financing, installment plans, or partial payment options through our website.

Payment Security

Your security and privacy are important to us.

All transactions made through our website are processed using secure, PCI-compliant payment gateways. We do not store your credit card numbers, banking information, or other sensitive payment details on our servers.

Our website uses Secure Socket Layer (SSL) encryption technology to help protect your personal and payment information during the checkout process.

Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email shortly after completing your order, please:

  • Check your spam or junk mail folder
  • Verify the email address used during checkout
  • Contact our customer support team for assistance

Billing Information Accuracy

To avoid delays in processing your order, please ensure that your billing information is accurate and matches the information associated with your payment method.

Orders containing incorrect, incomplete, or unverifiable billing information may be delayed, placed on hold, or canceled for security reasons.

Sales Tax

Applicable sales taxes will be calculated automatically at checkout based on your shipping destination and local tax regulations.

The total amount, including any applicable taxes, will be displayed before you complete your purchase.

Fraud Prevention

To protect our customers and business operations, RGV Mattress Outlet reserves the right to review, refuse, or cancel any order that appears suspicious, unauthorized, or potentially fraudulent.

If additional verification is required, our customer service team may contact you before processing your order.

In cases where an order is canceled due to suspected fraud, any authorized payment will be voided or refunded according to the policies of your payment provider.

Currency

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise specified.

Contact Information

Business Name: RGV Mattress Outlet

Email: support@boxdropharlingen.com
Phone: +1 (956) 444-2790

Customer Service Hours:

Monday – Friday: 12:00 PM – 7:00 PM
Saturday: 12:00 PM – 5:00 PM
Sunday: 1:00 PM – 5:00 PM

Website: https://boxdropharlingen.com
Physical Address: 701 N 77 Sunshine Strip, Harlingen, TX 78550, USA

Time Zone: Central Standard Time (CST)
Response Time: Our customer support team aims to respond to all inquiries within 24 hours.