Terms of Service

Welcome to RGV Mattress Outlet. By accessing or using our website, https://boxdropharlingen.com, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Conditions

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional policies referenced herein.

These Terms apply to all users of the website, including visitors, customers, vendors, merchants, and content contributors.

We reserve the right to refuse service to anyone for any reason at any time.

2. Online Store Terms

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit any malware, viruses, worms, or any code intended to damage or interfere with the operation of our website.

Any violation of these Terms may result in immediate termination of access to our services.

3. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, availability, and images are accurate and up to date.

However, we do not guarantee that all content on our website is completely error-free, current, or accurate at all times.

If a product purchased from us differs materially from its description, your sole remedy is to return the product in accordance with our Return & Refund Policy.

4. Order Processing & Shipping

Order Processing Time: 0–2 Business Days

Transit Time: 3–7 Business Days

Estimated Total Delivery Time: 3–9 Business Days

Order Cut-Off Time: 5:00 PM (CST)

Shipping Method: Free Shipping

Shipping Region: United States Only

At this time, we do not offer international shipping.

Delivery estimates are provided as guidelines and are not guaranteed.

5. Returns & Refunds

We accept eligible returns within 30 days of delivery.

Returned products must:

  • Be unused and in original condition
  • Include original packaging and accessories (if applicable)
  • Be accompanied by proof of purchase

For products damaged during transit:

  • Contact us within 7 days of delivery
  • Provide clear photographs of the damage
  • Include your order number and purchase details

Claims submitted without sufficient documentation may not qualify for a refund, replacement, or store credit.

Please review our Return & Refund Policy for complete details.

6. Payments

We currently accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club
  • Apple Pay
  • Google Pay (where available)

All payments must be completed at the time of purchase.

Transactions are processed through secure payment gateways, and we do not store your credit card or financial information.

7. Modifications to Services and Prices

Prices, product availability, promotions, and services may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, or portion of our website at any time without liability.

8. Accuracy of Billing and Account Information

You agree to provide accurate, current, and complete billing, shipping, and account information when placing an order.

We reserve the right to refuse, limit, or cancel orders that appear fraudulent, inaccurate, unauthorized, or intended for resale purposes.

9. Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, product descriptions, designs, icons, and website layout, is the property of RGV Mattress Outlet or its licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use of any content is strictly prohibited without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, RGV Mattress Outlet shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, modify, or replace any portion of these Terms of Service at any time.

Changes become effective immediately upon posting to this page.

Your continued use of our website after changes are posted constitutes your acceptance of those changes.

Contact Information

Business Name: RGV Mattress Outlet

Email: support@boxdropharlingen.com
Phone: +1 (956) 444-2790

Customer Service Hours:

Monday – Friday: 12:00 PM – 7:00 PM
Saturday: 12:00 PM – 5:00 PM
Sunday: 1:00 PM – 5:00 PM

Website: https://boxdropharlingen.com
Physical Address: 701 N 77 Sunshine Strip, Harlingen, TX 78550, USA

Time Zone: Central Standard Time (CST)
Response Time: Our customer support team aims to respond to all inquiries within 24 hours.